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Terms & Conditions: About Us
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By placing an order online, by email, or by phone, the Client agrees to these Terms and Conditions. QC Little Tent Events will provide the Client with an invoice and obtain a signed acknowledgment of these Terms and Conditions.

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DEPOSIT AND BOOKING

A 50% non-refundable deposit is required when booking to reserve the date and party theme. The deposit is payable via Venmo, Apple Pay, or PayPal and will be applied to the total rental party cost. The remaining balance is required 10 days before delivery. Final payments not received within 10 days will result in the party's cancellation and loss of the 50% deposit.

 

​If the party is canceled 14 days in advance, the deposit is transferable to a future date but must be redeemed within 90 days. However, the deposit will be forfeited if services are canceled and no future booking is needed.

 

QC Little Tent Events reserves the right to cancel the party booking at any time, for any reason, giving as much notice as possible. They will refund all of the money that has been paid thus far.

 

Final numbers for the sleepover party need to be confirmed 14 days in advance, as well as add-ons. If the Client cancels the party, the original invoice will still be without a refund. The cost of add-on items is non-refundable. Custom theme party costs must be paid upfront and are non-refundable. Custom themes require a 3-4 week advance notice to acquire all necessary items. Depending on existing inventory, some custom themes may not require extra cost, and a quote for the custom theme will be provided in advance.

 

All bookings are for one night unless otherwise approved by QC Little Tent Events.

 

Client agrees that QC Little Tent Events may use photographs of their party set-up, including the inside of their home, in its advertising and social media posts.

 

FINAL PAYMENT & FORMS OF PAYMENT

All outstanding balances are due 10 days before delivery/set up of the party.

 

We accept payments in cash, Venmo, Apple Pay or PayPal.

 

​INSURANCE & LIABILITY

Insurance is the Client's Responsibility. QC Little Tent Events is not liable for accidents or injuries during the rental period. The Client Is charged for any lost, broken, damaged, or destroyed equipment, which is expected to be paid in full within 48 hours. QC Little Tent Events is not liable for personal injury, death, loss, or property damage. Children need to be supervised during sleepovers, and the Client is responsible for overseeing the children.

 

DELIVERY AND SET-UP

Delivery, assembly, laundering, and cleaning of items are included, except for delivery fees charged for areas outside the Quad Cities, which will be determined based on the delivery address. Delivery and pick-up times will be coordinated with the Client. Please note that although your setup will be designed according to the selected theme, themes may vary from pictures of previous parties, and not all elements will be exactly the same in every event.

 

COLLECTION

We will arrive the day after the party at an agreed-upon time to collect items.

 

DAMAGES

Because no damage deposit is collected, the Client agrees to cover any damage above and beyond the expected disinfecting and cleaning of items, such as items needing professional cleaning, repair, or replacement. After picking up items and inspecting them, QC Little Tent Events must contact the Client within 48 hours regarding any damages. If damage is incurred, an itemized list of damages will be provided, which must be paid within 48 hours.

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The Client will be responsible for any damage caused by mistreatment. This includes breakages of teepee frames, lights, and bed tables. It also includes tears or holes in fabrics and items that need further cleaning due to stains that cannot be addressed in regular washing or laundering.

 

DAMAGE CHARGES:

Broken teepee frame and/or damaged fabric: $50 each

Broken bed table: $20 each

Missing/damaged pillows: $20 each

Missing/damaged lights: $15 each

Missing/Damaged blankets/throws: $20 each

Broken/damaged/tangled lights, bunting, or other decorations: $10 each

Broken lanterns/marquee lights: $10 each

Stained beyond cleaning or torn fitted sheet: $10 each

Other items not included in this list will be shared on a case-by-case basis, as needed.

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